Ammonites
Helen Lush - Artist
 How to Purchase
 
PURCHASE OF ORIGINAL PAINTINGS

Each of my paintings comes with a signed "Certificate of Authenticity". Initially please contact helen@helenlush.com to confirm availability of paintings. Payment by Credit or Debit card is accepted via PayPal secure payment system or by BACS. Card transactions will be conducted via PayPal - an email will be sent to you with a link to PayPal's secure site. There is no charge to use this facility. Paintings will be dispatched on clearance of funds and are sold without mount or frame and dispatched in rigid cardboard tubes or reinforced envelopes depending on size. Paintings can be purchased with frame and mount if the customer is willing to collect their purchase from Cardiff, Wales, UK. To Purchase from outside the UK, please e-mail for details of shipping costs.

Shipping

Paintings will be ready to dispatch in 3-5 business days and will be shipped without mount or frame in rigid cardboard tubes or reinforced envelopes, layered in clear acetate and white acid-free tissue paper. Postage within the United Kingdom is by Special Delivery which includes insurance. At present this is 12 GBP. If purchasing more than one painting there will be no extra postage charged. If shipping outside the United Kingdom, the customer will be responsible for any duties and customs charges that may be incurred. Details of shipping outside the UK can be provided on application.

Hopefully you will be delighted with your purchase but if something is wrong please let me know by email within 7 days and we can try to sort it out to your satisfaction. Equally if something is lost or damaged in transit please contact helen@helenlush.com

Sale of paintings illustrated on the web site

The availability of any particular artwork is subject to confirmation. If an artwork is not available, I am happy to discuss whether a similar work is available. The copyright of all paintings sold remains that of myself by law.

Whilst every effort has been made to ensure that the web site conveys true and accurate representations of the paintings it is impossible to discount very slight colour variations.

Cancellation of purchase

Under the requirements of the Consumer Protection (Distance Selling) Regulations 2000 you are entitled to cancel your purchase within a period of seven working days. The cancellation period ends on the expiry of the period of seven working days beginning with the day after the day on which You receive the painting(s). In order to cancel a purchase please notify me by email within the cancellation period. In this case, you should send back the painting(s) straight away and, on receipt in good order you will receive the re-payment of the purchase price. All postal costs, including the original dispatch of the item, are at your expense. You will also be liable for any damage to the item in transit when it is returned.

 
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